Filed under

Interaction Design

 

iPad

We're currently putting the final touches on the design for our first iPad project.  It's been an interesting experience designing for a device that few people have used.  However, one of the checks we have in place is to do usability testing on the app (prior to Australian launch of the iPad), so that we can tweak the final designs for this unique device.  We've learnt a lot by talking to people about how they expect to use the iPad in our user research sessions, and we'll learn even more watching how people engage with the device and it's applications during usability testing.

I was recently interviewed about my thoughts on Mobile Banking on the iPad. I think it's a device with the potential for a whole new usage model and categories of applications; more interactive (e.g. two handed multitouch), as well as being able to display more content/information than an mobile phone, and being more convenient to carry and faster to access than a laptop.  These richer, and potentially more complex, applications require a deep level of understanding about how customers/users will be interacting with the device, matched with great user interface and interaction design.  So it's an exciting time for us.

PS: We also got our Pogo Stylus' the other day.  While I find them very "thick" for drawing on the iPhone, but I'm keen to try them on the iPad

Filed under  //   Apple   Interaction Design   Mobile Banking   Usability Testing   User Experience   User Interface   User Research   iPad  

Welcome to Mobile Experience!

We have just opened our doors, and whilst there is a lot of exciting work to do (including this website), we thought we'd take a moment to say "Hi!" 

 

Mobile Experience is Rod Farmer and Oliver Weidlich. Mobile Experience is a User Experience consultancy specialising in mobile and emerging technologies. Together, Rod and Oliver have delivered award-winning mobile designs, innovative research, and differentiating strategies for many of Australia's leading companies. In a nutshell, we are leaders in Mobile Research, Strategy and Design.

Together, our goal is to help companies define, design and deliver outstanding mobile user experiences. 

Rod and Oliver have collaborated over a long period of time, and it was somewhat inevitable that two people so passionate about Mobile User Experience and Emerging Technologies would end up creating something new and exciting. Well, it's definitely new, and you can't imagine how excited we are about this company.

Here's a quick overview of our areas of expertise that may be of interest to you and/or your business:

  • Mobilising Products and Services: We are experts in mobile research, strategy, design and testing. Combined, we have either consulted to or lead many of Australia's most successful mobile content and service products.
  • Mobile Web-Site and Application Design: We have helped create some of Australia's most recognised and successful mobile web-sites and mobile applications. From Samsung and Nokia, to iPhone and Android - we know what it takes to design engaging mobile products and services.
  • Mobile User Research and Experience Strategy: From laboratory-based usability testing to field/ethnographic customer research; developing and executing UX strategy roadmaps at both project and organisational levels. Our experience delivering mobile strategies and mobile experience roadmaps in the Australian telecommunications sector is second to none. 
  • Mobile Device Customisation: We have worked with almost every major handset manufacturer, helping to customise their devices for improved service integration, content distribution, and improved usability. We can help your company understand how to design for a thousand different devices, but more importantly, when not to!
  • Mobile Service Design: Understanding how your customers interact with your business over mobile and other channels over time and across touch-points. This is a new field, and one which we have helped pioneer in the telecommunications sector.
  • Organisational UX: We have extensive experience in growing effective UX teams, creating appropriate UX management techniques, improving organisational effectiveness and communication, and measuring and motivating UX success. 
  • Training: We provide structured training courses and bespoke workshops to help companies improve their internal ability to create valued mobile designs and user experiences.

These are our primary areas of interest, and whilst our business focus is on "mobility", we also possess extensive experience with web-based, desktop, enterprise and social systems design, spanning E-Commerce, Banking, Healthcare and BSS/OSS Transformation projects. Basically, this means we are capable of working with you across a range of areas, and with a range of problems.

 

So, that's a lot to remember on your first visit. Perhaps it's best just to remember that we create great mobile experiences.


Our new site will be up soon. In the meantime, keep coming back and hearing more about what we are doing.

Oliver & Rod

Directors

Filed under  //   Australia   Company   Interaction Design   Mobile Experience   Mobile Service Design   Startup   Usability   Usability Testing   User Experience   User Interface   User Research